1. Information We Collect
Personal Information: When you create an account, we collect your name, email address, and profile information.
Video Content: We process videos you upload to provide our AI-powered editing services. Videos are temporarily stored for processing and deleted after completion.
Usage Data: We collect information about how you use our app, including features accessed, processing time, and app performance data.
2. How We Use Your Information
- Provide and improve our AI video editing services
- Process your videos with color grading and effects
- Generate AI-powered captions and suggestions
- Send important updates about our service
- Analyze usage patterns to enhance user experience
3. Video Processing & Storage
Temporary Processing: Videos are uploaded to our secure servers for AI processing. All videos are automatically deleted within 24 hours of processing completion.
No Permanent Storage: We do not permanently store your original or processed videos unless you explicitly save them to your account.
Secure Transfer: All video uploads and downloads use encrypted connections (HTTPS/TLS).
4. Data Sharing
We do not sell, trade, or share your personal information or videos with third parties, except:
- Cloud processing services (AWS, Google Cloud) for AI video processing
- Analytics services to improve app performance
- When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal information
- Request deletion of your account and data
- Opt-out of non-essential communications
- Request data portability
6. Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission and storage
- Regular security audits and updates
- Limited access to personal information
- Secure cloud infrastructure
7. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. International Users
If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located. By using our service, you consent to this transfer.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@viralreel.ai
Address: Bytelogic Ltd, London, United Kingdom